Frequently Asked Questions
Yes. Provide the information you have. Not having all the details or documents does not prevent you from contacting the Commission.
Not necessarily. Tell the Commission which entity you previously provided the information to. Where possible and in accordance with the applicable frameworks, the Commission will verify whether that information has become available to it.
Not necessarily. Information needs to be reviewed, cross-checked and verified, and the search may require obtaining information from other sources or institutions.
No. The definition of a missing person under Law No. 105/2018 is not limited to a specific time period. It includes a person whose whereabouts are unknown to their relatives as a result of armed conflict, abduction, disaster or other circumstances covered by the Law.
Yes. Family members can contact the Commission and use the Online Inquiry Center from outside Lebanon.
Please update your contact details through the designated channel or contact the Commission directly, as the ability to reach you may be necessary for follow-up on the case.
No. The Commission does not charge families any fees for registering or inquiring about a missing-person case, and you do not need an intermediary to contact the Commission.
No. Do not pay anyone who claims that they can register a case with the Commission, obtain information from the Commission, or speed up the search in exchange for money. If the Commission’s name is used in this way, please report it directly to the Commission.
Do You Need Assistance?
If you have difficulty using the Online Inquiry Center or have questions about how to contact the Commission:
- Telephone: +961 71 096 643
- Email: info@ncmfd.org.lb
- Address: Saab Building, Ground Floor, Sodeco, Achrafieh, Lebanon
